The United Arab Emirates, particularly Dubai’s Roads and Transport Authority (RTA), has been at the forefront of introducing ground breaking initiatives and laws to enhance the quality of life and travel experiences for people of determination. The RTA, in particular, has continuously integrated services and features designed to cater to the specific needs of this segment of society. Here is an overview of the services and features provided by the RTA:
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1. Specialized Nol Card:
- People of determination can avail themselves of a personalized Nol card allowing free travel on Dubai Metro and public buses.
- The card, priced at Dh70, is valid for five years and includes Dh20 as the starting value.
2. Metro Services:
- Tactile paths on Metro platforms assist visually-impaired individuals in navigation.
- Designated spaces for wheelchair users in every Metro compartment.
- Audio and visual announcements about door openings and closures.
- Accessible toilets, wheelchair-friendly lifts, and hand rests at suitable heights.
- Emergency stop buttons and dedicated parking spaces.
3. Bus Services:
- New buses equipped with lowered floors for easy wheelchair access.
- Designated spaces for wheelchairs on RTA buses.
- Air-conditioned bus stop shelters for passenger comfort.
4. Marine Transport:
- Water buses accommodating up to three wheelchairs, with dedicated staff assistance.
- LCD monitors displaying important information and safety procedures.
5. Taxis:
- Specially dedicated taxis equipped with wheelchairs, lifts, respiratory systems, and companion seats.
- Operate 24/7 with trained drivers, adhering to standard fare systems.
6. Roads and Pedestrian Facilities:
- Pavement modifications near crossings and junctions for easy wheelchair movement.
- Consideration of movement and speed for pedestrian crossing signal timings.
- Construction of accessible footbridges with lifts.
- Special free parking permits for people of determination, with a digitization initiative introduced in August 2023.
- Exemption from Salik toll for one vehicle, renewable annually.
7. Licensing for Modified Vehicles:
- RTA facilitates the licensing of modified vehicles for people of determination, providing guidance on required accessories and endorsing officially modified vehicles.
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These initiatives underscore the UAE’s commitment to inclusivity and accessibility, ensuring that people of determination can navigate the city with ease and enjoy the full spectrum of services and opportunities available. The RTA’s continuous efforts demonstrate a holistic approach toward creating an environment that accommodates the diverse needs of all residents and visitors.
