Receiving an unjustified traffic fine in the UAE can be a frustrating experience, but authorities are committed to addressing and rectifying any anomalies in the traffic penalty process. Here is a step-by-step guide on how motorists can contest a traffic fine across various emirates in the UAE:
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Contesting in Dubai:
- Visit in Person:
- Head to the General Directorate of Traffic headquarters in Al Barsha to file a complaint.
- Alternatively, visit the nearest Dubai Police station.
- Complaints can also be made by calling +971-4-606-3555, followed by a written complaint.
- Online Complaint:
- Raise a complaint on the Dubai Prosecution website (www.dxbpp.gov.ae).
- Fill out the required data in the application form.
- Attach photocopies of the fine, Emirates ID, driver’s license, and vehicle license.
- Traffic Prosecution will examine the application, and the response is either rejection or acceptance.
- If accepted, the applicant may need to attend the Traffic Court.
Contesting in Abu Dhabi:
- Online Objection:
- Visit Abu Dhabi Police website – https://cas.adpolice.gov.ae/.
- Select the ‘Objection to a traffic violation’ option.
- Fill out the form with required details and reasons for contesting.
- Attach relevant images.
- Submit the form, and if deemed appropriate, the fine will be canceled.
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Contesting in Sharjah:
- Contact via WhatsApp or MOI App:
- Contact Sharjah Police Traffic Department via WhatsApp at +971-6-517-7555.
- Use the MOI smartphone app on both Apple and Android phones to contest fines.
Contesting in Ras Al Khaimah, Fujairah, Umm Al Quwain:
- Ministry of Interior App:
- Use the Ministry of Interior app accessible on both Apple and Android phones.
- Log in with your UAE Pass account.
- Click on Help and then complain.
- Enter details of the violation and reasons for contesting.
- Submit the complaint for review by the traffic department.
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Contesting in Ajman:
- Ajman Police Website or App:
- Use the UAE Pass account to log in on the Ajman Police website or app.
- Tap on traffic service and then on objection on traffic penalty.
- Enter incident details, including the ticket number and type of violation.
- Explain the reason for the objection, attach relevant images, and submit.
- Ajman Police will review the appeal, and the fine will be reversed if accepted.
Following these steps ensures that motorists can effectively contest traffic fines they believe to be unjustified, contributing to a fair and transparent traffic penalty process in the UAE.
